We know that not every purchase will fit & returns and exchanges are sometimes needed. Because of this, we offer no-hassle easy returns. Please read our return policy below and use our return form to proceed with a return. ALL RETURNS ARE FOR MERCHANDISE CREDIT ONLY. NO EXCEPTIONS.
-All returns must be postmarked within 7 days of the delivery date.
-All items must be returned to us in their original, unworn, unwashed and smoke-free condition.
-All items must be returned with their original tags attached; Clothing returned without original tags will not be accepted.
-We do not accept returns on jewelry or any sale merchandise.
-Original shipping fees are non-refundable and return shipping is the responsibility of the customer.
-We cannot guarantee the item that you would like will still be available when the return reaches our department, however we will do our best to accommodate your request.
-Please allow 5 standard business days (from the time of your return is received at our warehouse) to process your return.
-We are not responsible for items lost in transit.
ALL RETURNS MUST BE SENT OF DELIVERED TO:
Bacio Fashion Accessories
4648 Biltmoore Drive
Frisco, TX 75034
All returns must include: customer name, phone number, email address and receipt.
It is at the discretion of Bacio Fashion Accessories to deny any return or exchange if the merchandise is in a condition showing damage or use.
If you have any questions regarding our return policy, feel free to email us at tammie@baciofashions.com
Hey Y’all!
Welcome to Bacio Fashion Accessories’ shipping guide! We know y’all will be anxiously waiting for your package to arrive at your front door, so please read our shipping guide below. Our customers are the number one priority, so we want your order shipped to you super-fast!
When will my order ship?
All orders will be processed within 1-4 business days. Everything is shipped using Standard USPS shipping. Estimated arrival time is 5-7 business days and these orders do NOT have a guaranteed delivery date. Shipping may exceed 7 days as USPS does not deliver on Sundays or holidays.
Where do you ship from?
All items are shipped from Frisco, Texas 75034.
How will I know my order has shipped?
Once your order has shipped, you will receive a confirmation email with a USPS tracking number. You can check the status of your order at any time by clicking on the hyperlink in your email or by tracking your number at USPS.com. Please make sure you provide us with a valid email address.
What happens if my package is refused or sent back to the sender?
If your shipment is refused, or returned to the sender you will receive an email notifying you once the package arrives back to Bacio Fashion Accessories. If a package is returned due to an insufficient shipping address, the customer is responsible for the return shipping charges which must be paid before items are re-shipped.
For any other shipping questions contact tammie@baciofashions.com